Water/Sewer Emergency
(405) 297-2833
A representative will answer the phone 24/7.
Utilities Customer Service
For general questions and concerns related to water, sewer and trash customer accounts.
24/7 Self-serve customer portal: okcutilities.com
The customer portal can also be accessed through the My OKC Utilities mobile app. Download the app by going to the Apple App Store or Google Play Store.
Phone: (405) 297-2833
Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
Utilities Public Information Office
Media inquiries only.
Phone: (405) 297-1950
Email: ww-comms@okc.gov
Boat Stall and Lake Access Permit Questions
Oklahoma City Utilities Department Property Management Group
Phone: (405) 297-2422, Option 2
Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
for Lake Hefner: boatstall-hefner@okc.gov // for Lake Draper: boatstall-draper@okc.gov
Visit our Boat Stall Rentals Permits page for rental info, Marina info and hours.
Lake Access Permit Questions
Oklahoma City Utilities Department Property Management Group
Phone: (405) 297-2422, Option 2
Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
Engineering Help Desk
Phone: (405) 297-2666
Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
Email: privdev@okc.gov
For information on meter rentals, contractor tie-ins, Utilities standards and demolition permits, visit our Builders & Contractors page.