For current Oklahoma City Utilities customers,* we offer two ways to make payment:
1. Monthly installment payments can be billed to your current OKC Utilities account, and can be included on autopay. Utilities customers may also choose to pay monthly using the Accela Citizen Access Portal, but autopay is not available.
2. Annual payments must be made by credit card (Visa, Mastercard and Discover Card only) through the Accela Citizen Access Portal (ACA). We will not accept annual payments at the OKC Utilities Department.
*Utilities customers have a current water, wastewater or trash/recycling account with the City of Oklahoma City.
For non-OKC Utilities customers:
All transactions, including invoicing and payment, must go through the Accela Citizen Access Portal. Invoices will be sent out monthly to the email address we have on file, which is the email address used to set up your account on the Accela portal. If you are not receiving invoices from [noreply@okc.gov], please check your “junk” or “spam” folder so we may contact you. You may also wish to tag this email address as “safe” so emails go into your primary Inbox.
Currently, there is no autopay feature on the ACA, so permit holders will need to log in monthly to make payment.
If you are not certain which option to choose, please call a member of our property team at (405) 297-2422, Option 2.