Office of Culture & Engagement

The City of Oklahoma City values the diverse perspectives, backgrounds and experiences of all employees and residents. We are committed to ensuring the City is an organization where every employee knows they belong and are able to thrive in their careers. It is important that we continue to nurture a culture of the three As – Authenticity, Access and Advancement. Ultimately, we understand by investing into our employees, they will continue to serve our residents in excellence; making us the workplace and residence of choice for all. Learn more about our strategic plan to achieve such a culture below.

Learn more about the City's Human Rights Commission.

Meet the Office of Culture & Engagement

Shalynne Jackson
Shalynne Jackson
Chief Culture Officer

Jackie Howell
Jackie Howell
Senior Culture & Engagement Strategist

Emma Winiski
Emma Winiski
Human Rights Commission Compliance Officer

Culture: Culture is how it feels to work here.

It’s the unspoken norms, the way we treat one another, how decisions get made, and whether people feel safe, seen, and respected.

It shows up in everyday moments — how we listen, how we lead, how we show appreciation, and how we hold ourselves accountable.

At its best, culture creates a sense of belonging — where people don’t just work here, they want to be here.

Engagement : Engagement is about how connected people feel to their work, their team, and the mission of the organization.

It’s not just about satisfaction — it’s about whether people feel their voice matters, their contributions have impact, and they’re growing and supported in the process.

When people are engaged, they care — and that care translates into better service for each other and for the residents we serve.