Bulky Waste

A Utilities bulky waste truck with a boom-claw attachment on the back lifts heavy debris to put in the back of a second truck.

BIG CHANGES COMING TO BULKY WASTE SERVICES

Beginning March 1, about 64,000 OKC Utilities customers will experience a change to their bulky service date. To see if your collection date will change, check out the interactive "Bulky Collection Changes" map, which is near the bottom of the My Trash Day page.

Click the "+" sign below to see details about what customers should expect and why changes are taking place.

Bulky Service Day Changes Start March 1

Starting March 1, OKC Utilities will roll out new bulky waste collection routes, affecting about 64,000 customer households.

Most changes will occur in the city’s central corridor from the South I-240 Service Road north to 122nd Street between May and Bryant avenues, with a few neighborhoods north of 122nd also impacted.

See the color-coded "Bulky Collection Changes" map at okc.gov/MyTrashDay to see if your collection day will change. The map shows whether a customer’s day, week or both will change. To check their status, users can zoom in on shaded areas or enter an address in the search bar. Areas without shading will not experience changes.

Customers should review their new collection dates now to prepare for their new bulky schedule.

As always, bulky items should be at the curb no later than 6 a.m. on the customer’s assigned collection date, and no more than three days early. Bulky pickups run in three-day blocks starting each Monday and Wednesday beginning the first Monday of the month. Crews generally collect within three days from the assigned date, depending on volume. 

The regular okc.gov/MyTrashDay map, okcutilities.com portal and in the My OKC Utilities mobile app will continue running the existing bulky schedule until March 1, when it will change to the new schedule.

Customers should review their new collection dates now to prepare for their new bulky schedule. As always, bulky items should be at the curb no later than 6 a.m. on the customer’s assigned collection date, and no more than three days early. Bulky pickups run in three-day blocks starting each Monday and Wednesday beginning the first Monday of the month. Crews generally collect within three days from the assigned date, depending on volume.

The changes are being made to optimize route efficiency and balance daily landfill loads. 


About Your Bulky Collection Service

Almost any big trash or debris that won’t fit in your Big Blue trash cart can be collected in the City's monthly bulky waste program. Bulky waste is included as part of your regular bundled monthly trash and recycling services.

Our bulky program starts on the first Monday of every month and works off of a three-day window: Monday-Tuesday-Wednesday and Wednesday-Thursday-Friday). Crews have up to three days to collect items set at the curbside beginning with your assigned set-out day. Since crews could be at your house on any one of those days, it is important to set out your bulky trash by 6 a.m. on your assigned day. 

To report missed service, log into your okcutilities.com account and click the "Service" tab to report the miss. Or, call (405) 297-2833 Ext. 3 to use our voice prompt system. A valid account identification number will be needed when you call. You must contact Utilities Customer Service within two business days after missed collection or you may have to wait until the next month's collection period.  

Bulky waste service does not change due to the holiday calendar.

Set-out Guidelines

Visit our What Goes Where database for a complete list of what we can and can't collect as part of our bulky service.

DO:

  • Set out your bulky trash no later than 6 a.m. on your monthly pick-up date. Crews have until end of business on the third day to pick it up. 
  • Place items loose on the curbside where they can easily be picked up. Leave about 5 feet of space on all sides. 
  • Make sure your bulky pile is set away from obstacles. Do not set it under trees or power lines, or next to mailboxes, fences, gas meters, vehicles or set it where it blocks sidewalks or your water meter vault.

DON'T:

  • Set out your bulky trash earlier than THREE DAYS before your assigned pick-up date. Setting it out early may result in a ticket or a fine.
  • Set out your bulky items after your assigned pick-up date or they may not be collected.
  • Set out bagged waste, including landscape waste, along with your bulky waste. We do not collect bags as part of our bulky program. You may take bags to the landfill during one of our two free landfill days.
  • Place your bulky waste in the street or your driveway. Make sure it does not cover your water meter or block storm drains.
  • Do not place bulky waste in an empty lot or on unoccupied property. Bulky waste must be set out on the property where we have an account on record.

Excess Bulky Fees

The first four cubic yards (about the size of two standard refrigerators) are included in your monthly service fee. Customers who set out more than the allowed amount will be charged for each cubic yard that exceeds the minimum.

  • If your pile is measured between four and ten cubic yards, we will tag the pile and excess fees will be applied to your next month's utility bill.
  • If your pile is larger than 10 cubic yards, we will leave a tag on your door letting you know that your pile exceeds 10 cubic yards. The tag instructs you to call Utilities Customer Service and approve the charges. Visit our Service Rates & Fees page to see a schedule of Excess Bulky Fees. 

Was your bulky waste missed?

Use the "Service" tab on okcutilities.com to submit a service request, or call (405) 297-2833 and report the missed collection. You must call within two business days after the three-day collection period, or you may have to wait until the next collection cycle. It may take up to three business days for crews to return.

What we pick up:

  • Large and small household appliances. See "Items needing special handling" below for information on refrigerators, freezers and any item that contains freon. 
  • Furniture and carpets
  • Small trees and landscape waste from DIY projects. Tree limbs need to be cut to lengths of 10 feet or shorter. Large tree or landscape debris produced by contracted landscapers must be hauled off by the landscaper. We will NOT pick up bagged waste. Put all grass clippings and bagged leaves into your Big Blue trash cart. You can take bagged waste to a landfill during one of our two yearly free landfill days.
  • Fencing
  • Small waste produced by DIY home repair (no contractor waste)
  • Glass and mirrors (must be wrapped in cardboard and secured)

Items requiring special handling:

  • Refrigerators, freezers and items containing freon require special equipment for collection. Call Utilities Customer Service at (405) 297-2833 to schedule a pick-up during your regular bulky waste window. Per City ordinance [No. 49-25], doors must be removed from refrigerators and freezers to be collected.
  • Mattresses: If you have a mattress that is infested with bed bugs or contains hazardous substances, please wrap it before placing at the curb. Use a plastic mattress bag (found online or at big box store for around $7) to ensure the mattress is secured. Please also adhere a sign or use spray paint to write the words "bed bugs" so crews are made aware. 
  • Basketball goals: Please call Utilities Customer Service at (405) 297-2833 to inform crews you have a basketball goal to be picked up. 

What we do not pick up:

  • Acids and caustics*
  • Antifreeze*
  • Automotive repair waste: Includes parts and/or liquid waste from automotive, boat or motorcycle repair, tires and rims, automobile frames, crankcase, transmissions, wheels and tires, brake fluid, degreasers and lubricants
  • Bagged landscape waste. All bagged leaves or landscape debris must go in your big blue bin. 
  • Batteries of any kind, including automotive batteries*
  • Bricks, concrete, rocks or similar materials from DIY home projects.
  • Contractor waste: Uncontained sheetrock, concrete, gypsum and roofing materials, remodeling and demolition debris, dirt, bricks, rocks or concrete. These should be carried of by your contractor.
  • Explosives
  • Diapers and pet waste
  • Excrement
  • Fertilizer*
  • Fuels of any types, including propane tanks*
  • Landscape waste: includes landscape waste and trees cut by a professional contractor. Special conditions will apply for special pick-ups as the result of severe weather.
  • Nuclear materials
  • Oils, including automotive oil, house repair lubricants and cooking oils*
  • Paints and solvents*
  • Pesticides*
  • Poisons* (Includes pest control, landscape and other poisonous materials)
  • Pool chemicals*
  • Rust remover*
  • Sewage and septic waste

*Items marked with an asterisk are accepted at the City's Household Hazardous Waste Center.

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