We're upgrading the My OKC Utilities portal to be easier to navigate, more user-friendly and more efficient. The update is expected to go live in the Fall.
Upgraded Features Include:
- Added security with multi-factor authentication (MFA). See below for important details regarding MFA and account access.
- Modern, streamlined design for a better user experience.
- Improved usage charges with clearer visuals and easier access.
- Ability to schedule payments in advance - anytime between your bill date and due date (as long as it's not past due).
- Option to set a maximum limit for autopay withdrawals.
- Full Spanish-language functionality.
Update your contact information now with a mobile phone number or email address.
For security purposes, the new portal will includeautomatic Multi-Factor Authentication (MFA). This means that every time you log into your okcutilities account, you will receive an email or text that verifies your identity. Simply enter the code into the designated box on okcutilities.com and you can log in.
MFA only works with mobile phones or email addresses. That's why it's important to update your contact information NOW to ensure account access when the new portal is launched. Here's how to do it:
- Log into your account on okcutilities.com then go to "User Profile" listed under the MY ACCOUNT tab, or open the "My Account" section of the My OKC Utilities mobile app.
- Review your current information. If needed, update your email address or mobile phone number. These methods will be used for MFA. MFA will NOT work with a landline.