Mobile Integrated Healthcare

Mobile Integrated Healthcare (MIH) is a program of the Oklahoma City Fire Department Operations Division that provides a compassionate and specialized response to 911 calls involving behavioral and mental health needs.

Mobile Integrated Healthcare was developed as a collaboration of the OKC Public Safety Partnership and the City’s Crisis Intervention Advisory Group.

Mission

Mobile Integrated Healthcare’s mission is to provide specialized behavioral health and medical services as a supplemental diversion program for emergency response.

Our vision is to create a safe and thriving city in which every call for assistance leads to a service that best meets the person’s unique needs.

Programs

Mobile Integrated Healthcare includes four specialized programs that respond to mental health needs and support recovery:

 Crisis Call Diversion (CCD)

Assesses mental health-related 911 calls from inside the 911 Communications Center, stabilizes callers and connects them with resources. When needed, they dispatch out a mobile MIH team.

Crisis Response Team (CRT)

Responds to mental health emergencies where someone may be showing signs of being a risk to themselves or others. They focus on de-escalation and connect people to care, often with support from Crisis Intervention Team (CIT)-trained law enforcement officers.

Mobile Integrated Healthcare was developed as a collaboration of the OKC Public Safety Partnership and the City’s Crisis Intervention Advisory Group.

Alternative Response Team (ART)

Responds to individuals experiencing overdoses and less acute mental health needs. They provide treatment, support recovery and follow-up connection to help people on the path to recovery.

Community Advocacy Program (CAP)

Supports individuals who often call 911 for non-emergencies like housing, mobility or food needs. The team works with individuals to address the underlying needs leading to the frequent callers, connecting them to services that improve long-term well-being.

History

The Mobile Integrated Healthcare program originates from work that began in 2020 with the creation of the Law Enforcement Policy Task Force and the Community Policing Working Group. The result of the meaningful work and collaboration of these two groups was the Recommendation Report(PDF, 2MB) received by Council in March 2022. From that report, the Public Safety Partnership was formed to ensure a sustained focus on the implementation of those recommendations. The Public Safety Partnership continues to be a collaboration among community stakeholders, city council, OKCPD, OKCFD and residents to advance public safety for the Oklahoma City community.

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MIH Programs

MIH Team

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