Learning & Development
Invest in yourself. Build your skills. Grow your career.
Sign up for courses on Oracle Learning. Many classes have a minimum enrollment number, so please sign up ahead of time to prevent class cancellations. Instructions on how to enroll can be found on SharePoint here.
Please show up to the classes you enroll in! If you can no longer attend, please withdraw at least two days before the class date.
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NEW COURSE! Unlocking Career Opportunities: Sharpening Your Skills with Mock Interviews
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Are you ready to ace your next interview and land your dream job with the City? Join us for "Build Confidence Through Preparation: Mock Interviews," a dynamic and interactive course designed to help you practice your interviewing skills and shine in any interview setting.
NEW COURSE! Building a Strong Application for City Jobs: Talent Profiles, Resumes and Application Submissions
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Enhance your career opportunities with our training on the City of Oklahoma City's application process. Learn to create a standout talent profile, develop your resume, and successfully submit applications.
Conducting Departmental Interviews for Management Pay Plan Positions
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Prepare to conduct interviews for Management Pay Plan positions with our comprehensive training. Learn about the decentralized interview process, behavioral-based questions, overcoming bias, and inclusive hiring practices. Gain valuable tips for conducting interviews and reference checks to ensure a fair and effective hiring process.
The Effective Manager – The Nuts & Bolts of Success
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Equip new and seasoned supervisors with the tools they need to succeed with "The Effective Manager – The Nuts & Bolts of Success." Learn City policies, HR duties, and effective communication strategies. Navigate the workplace with sensitivity and respect while honing practical management skills.
NEW COURSE! Mastering Your Interview with the City: Process, Preparation and Practice
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This training will help you prepare for success in your next interview and equip you with the tools and skills you will need to effectively compete for the position. You’ll learn effective strategies for interview preparation, how to create tailored practice questions, and gain an understanding of the City of Oklahoma City’s interview processes.
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The Hiring Process
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Learn the City’s hiring process from start to finish with our comprehensive course. Gain insights into submitting job requisitions, creating vacancy announcements, screening applications, and more. Streamline your hiring process and ensure you find the best candidates.
The Ins and Outs of Oracle Learning and The Learning Lab
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This course introduces City employees to Oracle Learning, The Learning Lab, Alliance Work Partner webinars, and Metro Technology Center courses.
Transform your Team: The Power of Appreciation in the Workplace
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Employees who feel appreciated are more engaged and satisfied with their work. Effective appreciation can foster a positive workplace culture, improve team collaboration, increase retention, and boost overall organizational productivity and performance.
Oracle Performance Trainings
These 1-hour sessions will provide step-by-step instructions on how to create goals in Oracle and demonstrate how to incorporate performance, inclusion and diversity, and career development in goal creation.
Open Lab: Oracle Performance – Goals Creation, Sharing, and Approvals
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Open Lab: Oracle Performance - Employee Self-Evaluation
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Open Lab: Oracle Performance - Manager Evaluation
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Inclusive Leadership Excellence
Oracle Purchasing Training
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This course is intended to be a 1.5 hour training session for Staff who are involved in procurement related activities, such as Requisitions, Purchase Orders, and Receivers in Oracle Financials System. This is a required class for new procurement Staff at the City.
Alliance Work Partner Webinars:
(All 1-hour webinars are from 11 a.m. to noon on Zoom. Please sign up on Oracle Learning.) Visit awpnow.com and use registration code: AWP-OKC-2151 to be able to watch the below webinars.
- Employee Assistance Program Orientation for Employees: Nov. 18: 11-11:30 a.m. - Enroll Here
- Employee Assistance Program Orientation for Supervisors: Nov. 13: 11-noon - Enroll Here
- Oct. 10: Conquering the Fear of Failure - Enroll Here
- Nov. 11: Managing Holiday Stress - Enroll Here
- Dec. 9: Maintaining Good Nutrition During the Holidays - Enroll Here
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Purchasing Card for New Card Holders
For employees who currently purchase or will be purchasing departmental supplies and services. This is an in-person course.
Enroll Here
Purchasing Card Refresher Training
Enroll Here
Purchasing Card Training for Reviewers and Approvers
Enroll Here
Risk Management: Safety Courses
Metro Technology Centers:
Use the Metro Tech Power App to Sign up for Microsoft Suite Courses.
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Newsletter
Accountability starts with each of us.
When we Own the Outcome, we don’t just check boxes—we lead, take responsibility for results (not just tasks), and solve problems! Every choice we make shapes our teams, our City, and the people we serve.
That’s why Human Resources is launching “Hear it. Own it. Do it. It matters.” — a new feedback and accountability series, starting October 17.
Core Courses:
- Hear It – Listen Without Defensiveness
- Own It – Take Responsibility for Feedback
- Do It – Turn Feedback into Action
- It Matters – Why Feedback Impacts the Whole City
Electives include:
- Writing Feedback that Works
- Feedback Across Channels
- From Complaints to Constructive Feedback
Let’s build a culture where feedback fuels growth and accountability drives results!
Enrollment opens October 17: okc.gov/learning
How to Add External Courses to Your Learning Transcript in Oracle
Completed a course or training outside of Oracle? Don't let it go unrecognized. You can manually add external learning to your transcript to track your growth and stay ready for future opportunities.
Here’s how to do it:
1. Log into Oracle
Use your regular credentials to access Oracle through the City portal.
2. Go to the Learning module
Once you're in, select “Learning” from the main menu.
3. Select “Record External Learning”
In the top right corner, click the three-dot menu (...) and choose “Record External Learning.” This option allows you to manually add training you completed outside of the Oracle system.
4. Fill out the course details
Enter the course title, completion date, provider, and any other required information. Upload proof of completion (like a certificate), if available.
5. Click “Submit”
Hit “Submit” in the top right corner. After your submission is reviewed and approved, the course will appear in your transcript.
Need a visual walkthrough?
Celebrate Extraordinary Accomplishments of Others
Show gratitude and unlock the potential of recognition with the Appreciation Toolkit—your go-to resource for celebrating the efforts and achievements of employees, supervisors, and colleagues. Packed with thoughtfully curated appreciation items, this toolkit empowers you to shine a spotlight on employee contributions that make a difference every day.
Access the toolkit by logging into Print Shop Pro WebDesk Start Page, navigating to Store Items, and clicking on Recognition and Appreciation in the left-hand menu.
Fostering a culture of appreciation and care is invaluable. Make recognition an everyday practice!
Spotlight on Learning! Check Out “Receiving Feedback with a Positive Mindset”
The word "feedback" can feel intimidating—even positive feedback can trigger defensiveness. But feedback, when approached with the right mindset, is a powerful tool for growth. This course explores how feedback differs from simple praise or criticism and how receiving it with openness can fuel professional development. You'll learn how to manage your reactions, listen with intention, and apply feedback in ways that support your career advancement and personal growth. Click here to access the course.