Learning & Development

Invest in yourself. Build your skills. Grow your career.

Sign up for courses on Oracle Learning. Many classes have a minimum enrollment number, so please sign up ahead of time to prevent class cancelations. Instructions on how to enroll can be found on SharePoint here.

Please show up to the classes you enroll for! If you can no longer attend, please withdraw at least two days before the class date.

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NEW COURSE! Oracle Redwood Launch: What's Changing 
 This training will prepare you for the upcoming Oracle Redwood launch by introducing you to key changes, improved features, and new user experiences in Recruiting, Performance Management, and Learning.
Enroll Here

NEW COURSE! Building a Strong Application for City Jobs: Talent Profiles, Resumes and Application Submissions
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Enhance your career opportunities with our training on the City of Oklahoma City's application process. Learn to create a standout talent profile, develop your resume, and successfully submit applications.

Effective Communication
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Enhance your communication skills with our training session focused on active listening and adapting to different communication styles. Learn to effectively communicate with coworkers and customers by understanding and adapting to their needs.

Conducting Departmental Interviews for Management Pay Plan Positions
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Prepare to conduct interviews for Management Pay Plan positions with our comprehensive training. Learn about the decentralized interview process, behavioral-based questions, overcoming bias, and inclusive hiring practices. Gain valuable tips for conducting interviews and reference checks to ensure a fair and effective hiring process.

The Effective Manager – The Nuts & Bolts of Success
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Equip new and seasoned supervisors with the tools they need to succeed with "The Effective Manager – The Nuts & Bolts of Success." Learn City policies, HR duties, and effective communication strategies. Navigate the workplace with sensitivity and respect while honing practical management skills.

Strengthening Teams: The Impact of Respect
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This course looks at enhancing team dynamics and organizational culture through the lens of respect. Participants will engage in interactive activities, real-life examples, and practical techniques to explore how respect can transform workplace environments.

NEW COURSE! Mastering Your Interview with the City: Process, Preparation and Practice
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This training will help you prepare for success in your next interview and equip you with the tools and skills you will need to effectively compete for the position. You’ll learn effective strategies for interview preparation, how to create tailored practice questions, and gain an understanding of the City of Oklahoma City’s interview processes.

Feedback and Listening
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Feedback is performance information that helps an employee achieve results. It's positive reinforcement that includes both praise and discipline. The key is that it’s about being open to change.

The Hiring Process 
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Learn the City’s hiring process from start to finish with our comprehensive course. Gain insights into submitting job requisitions, creating vacancy announcements, screening applications, and more. Streamline your hiring process and ensure you find the best candidates.

The Ins and Outs of Oracle Learning and The Learning Lab
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This course introduces City employees to Oracle Learning, The Learning Lab, Alliance Work Partner webinars, and Metro Technology Center courses. 

Managing Conflict
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Conflict happens. Most of the time it’s not great; but sometimes it can be healthy. This course aims not only to help define the different types of conflict, but to give participants the tools for resolving it, along with other conflict resolution strategies. 

Transform your Team: The Power of Appreciation in the Workplace
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Employees who feel appreciated are more engaged and satisfied with their work. Effective appreciation can foster a positive workplace culture, improve team collaboration, increase retention, and boost overall organizational productivity and performance.

Oracle Performance Trainings

These 1-hour sessions will provide step-by-step instructions on how to create goals in Oracle and demonstrate how to incorporate performance, inclusion and diversity, and career development in goal creation. 

Open Lab: Oracle Performance – Goals Creation, Sharing, and Approvals
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Open Lab: Oracle Performance - Employee Self-Evaluation
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Open Lab: Oracle Performance - Manager Evaluation
Enroll Here
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Inclusive Leadership Excellence

    Oracle Purchasing Training
    Enroll Here

    This course is intended to be a 1.5 hour training session for Staff who are involved in procurement related activities, such as Requisitions, Purchase Orders, and Receivers in Oracle Financials System. This is a required class for new procurement Staff at the City.

    Alliance Work Partner Webinars:

    (All 1-hour webinars are from 11 a.m. to noon on Zoom. Please sign up on Oracle Learning.) Visit awpnow.com and use registration code: AWP-OKC-2151 to be able to watch the below webinars.

    • Employee Assistance Program Orientation for Employees:
      Aug. 19, Nov. 18: 11-11:30 a.m. - Enroll Here 
    • Employee Assistance Program Orientation for Supervisors: Aug. 12, Nov. 13: 11-noon - Enroll Here
    • July 15: Proactive Planning for Employees - Enroll Here
    • Aug. 5: Personal and Professional Resilience - Enroll Here
    • Sept. 9: Confronting Self-Sabotaging Behaviors - Enroll Here
    • Oct. 10: Conquering the Fear of Failure - Enroll Here
    • Nov. 11: Managing Holiday Stress - Enroll Here
    • Dec. 9: Maintaining Good Nutrition During the Holidays - Enroll Here

    Purchasing Card for New Card Holders
     For employees who currently purchase or will be purchasing departmental supplies and services. This is an in-person course.
    Enroll Here

    Purchasing Card Refresher Training
    Enroll Here

    Purchasing Card Training for Reviewers and Approvers
    Enroll Here

      Risk Management: Safety Courses

      Metro Technology Centers:

      Use the Metro Tech Power App to Sign up for Microsoft Suite Courses.

      Newsletter

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      Celebrate Extraordinary Accomplishments of Others

      Show gratitude and unlock the potential of recognition with the Appreciation Toolkit—your go-to resource for celebrating the efforts and achievements of employees, supervisors, and colleagues. Packed with thoughtfully curated appreciation items, this toolkit empowers you to shine a spotlight on employee contributions that make a difference every day.

      Access the toolkit by logging into Print Shop Pro WebDesk Start Page, navigating to Store Items, and clicking on Recognition and Appreciation in the left-hand menu.

      Fostering a culture of appreciation and care is invaluable. Make recognition an everyday practice!

      Spotlight on Learning! Check Out “Receiving Feedback with a Positive Mindset”

      The word "feedback" can feel intimidating—even positive feedback can trigger defensiveness. But feedback, when approached with the right mindset, is a powerful tool for growth. This course explores how feedback differs from simple praise or criticism and how receiving it with openness can fuel professional development. You'll learn how to manage your reactions, listen with intention, and apply feedback in ways that support your career advancement and personal growth. Click here to access the course.

      Seize the Opportunity: Don’t Miss Employee Enrichment Day!

      Take charge of your personal and professional growth. Invest in yourself. Build your skills. Grow your career!

      Efforts are underway to organize an exciting event designed to provide enrichment opportunities for our exceptional City employees!

      Hosted by Human Resources, in partnership with AFSCME, the event will feature engaging exhibits and informative sessions on topics such as wellness, financial planning, personal and professional development, as well as career planning and advancement.

      • July 30
      • 9 a.m. to 4 p.m.
      • Douglass High School, 900 N. Martin Luther King Ave.

      Click here for the Employee Enrichment Day flyer(PDF, 180KB).

      Oracle Redwood Launch:  What's Changing?

      Overview: The City is rolling out a new Redwood user interface for Oracle Recruiting, Performance Management, and Learning. This upgrade, scheduled to begin in May, will enhance functionality and user experience. 

      While the timeline for General Pay Plan performance evaluations remains unaffected, there will be minor adjustments to the FY 24-25 Management and Executive performance evaluation timeline.

      Key Dates:

      • May 1:  Redwood User Interface will launch in production.
      • May 9:  Performance documents for annual reviews will be generated.
      • May 9-31:  Employees may complete recommended self-evaluations.
      • June 1-30:  Managers will complete required performance reviews.
      • July 1-31:  Managers will share performance documents and provide final feedback.
      • August 1-31:  Managers/employees will add goals for FY 25-26 review period. 

      Manager Action Steps:

      By April 25, managers (who have not already done so) must complete the following tasks to prepare for the interface launch:  

      • General Pay Plan Positions: Establish performance goals for CY 2025. 
      • Management and Executive Pay Plan Positions: Establish performance goals for FY 24-25 and complete mid-year reviews. 
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