Published on January 12, 2024
When freezing weather hits, the Oklahoma City Utilities Department understands some customers may choose to drip their faucets as a preventative measure. For those who choose to do so, special care should be taken to prevent excessive water use and to protect our vital natural resource.
Indoors:
If you notice your pipes are frozen, use your home’s shut-off valve to shut off water to your home and allow the pipes to thaw.
If you experience a water line break, shut your water off to limit the amount of excess water flow, and call Utilities Customer Service at (405) 297-2833 for assistance.
Outdoors:
As a reminder, Oklahoma City Municipal Code prohibits the release or discharge of water onto streets and sidewalks. Water sprayed or drifting onto streets and sidewalks during freezing temperatures causes hazardous conditions for pedestrians and drivers. Accidents and injuries caused by ice may result in liability to the customer or property owner.