OKC permit portal, other services down for maintenance June 25-28

Published on June 22, 2026

Several online services offered through okc.gov will be offline for system upgrades starting at 6 p.m. Thursday, June 25, and will be restored by 8 a.m. Monday, June 29.

The outage will affect permit and licensing applications, the City’s Interactive Voice Response (IVR) phone system, several database searches and OKC Connect, the online reporting tool for the Action Center. 

Systems that are unaffected by the outage include the Utilities customer portal, okcutilities.com, and the My OKC Utilities mobile app, as well as the Utilities customer service phone line and IVR phone system at (405) 297-2833.

During this time, people will not be able to:

  • Submit permit or business license applications.
  • Pay permit fees.
  • Schedule inspections online.
  • Search for permits.
  • View permit status.
  • Access the response tracker.
  • Submit Action Center requests through okc.gov or the mobile app.

City staff will also have limited access to information during the maintenance period, but will help people to the best of their ability. For assistance, residents may call the following departments:

  • Action Center: (405) 297-2535
  • Development Services: (405) 297-3835
  • Parks: (405) 297-3882
  • Planning: (405) 297-2623
  • Public Works: (405) 297-2581
  • Fire: (405) 297-3584
  • Wastewater Pretreatment: (405) 297-3810
  • Utilities:
    • Lake access and boat stall permit info, call: (405) 297-2422. Select option 2 for boat stall questions.
    • Lake access questions, email ww-propertymanagement@okc.gov.
    • Industrial emergency or bypass, call (405) 297-1593 in case of emergency.
    • Wastewater Permit questions, call (405) 297-3810.
    • Engineering/Private Development questions, email wwprivdev@okc.gov.

The temporary outage will affect the following permits.

  • Development Services
    • Garage sale.
    • Business licensing.
  • Building permits
    • New construction.
    • Fence.
    • Storm shelter.
    • Pool.
    • Mobile home move-on.
    • Solar panel.
    • Fire restoration.
    • Sign.
    • Demolition.
  • Trade permits
    • Plumbing.
    • Mechanical.
    • Electrical.
    • Boiler.
    • Elevator.
    • Fire alarms.
    • Fire suppression.
    • Fire cooking hood systems.
  • Oil and gas
    • Well drilling.
    • Oil and gas bond.
  • Fire
    • Operational Permits.
    • Marijuana permits.
    • District inspections.
    • Other miscellaneous fire permits.
  • Parks
    • Fishing.
    • Hunting.
  • Planning
    • Residents won't be able to check the status of requests, such as zoning.
  • Public Works
    • Civil Plans
      • Detention pond.
      • Flood study.
      • Private paving and storm sewer plans.
      • Public paving and storm sewer plans.
      • City-funded engineering plans.
    • Permits
      • Right-of-Way (driveway, bore, and paving cuts).
      • Revocable.
      • Floodplain activity.
      • Storm sewer tap-ins.
      • Work zone.
    • Prequalification Applications
      • Traffic Services.
      • Work Zone.
  • Utilities
    • Boat staff.
    • Boating.
    • Camping.
    • Lake Property Access.
    • Draper Model Aircraft.
    • Hefner Model Aircraft.
    • Bicycle.
    • Motorized Off Road.
    • Water Extension Projects, fireline extension projects and large diameter water extension projects.
    • Sanitary sewer extension projects and large diameter sanitary sewer extension projects.
    • Sanitary sewer manhole tap permits for wastewater.
    • Commercial Wastewater Discharge Permit. 
    • Industrial Wastewater Discharge Permit.
    • Wastewater Monitoring Report. 
    • Wastewater Permit Report Process Change or Emergency.
    • Releases on food service licenses or certificates of occupancy for commercial or industrial locations.
    • Inspection entry not possible for industrial waste checks for building or medical marijuana licenses.

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