Big Blue guidelines Big Blue is the name given to your solid waste or trash collection cart. Crews begin collecting trash at 6 a.m. Big Blue can be set out for pickup no earlier than the evening before collection day. Only Big Blue trashcans will be emptied. Two Big Blue trashcans are free, but you can request additional cans for a small charge to your utility bill. If you move, you must leave your trashcan at its original residence. Also, be sure to place Big Blue on the curb, not in the street, at least five feet away from mailboxes and other obstructions. When storing Big Blue, keep it behind your property line and out of sight. To report improper refuse containment or improper placing of Big Blue or recycle bins, call the Action Center at 297-2535. Please provide the address of the violation and a description of the violation (i.e. put trash cans out early, leaves Big Blue at curb all week, etc.).