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City of Oklahoma City

To request a new trash cart, report a water line break or pay your utilities bill, call 405-297-2833 or email

The Utilities Department, 420 W Main, provides services that are essential to your daily life. Each of its seven divisions provides public health and safety and quality-of-life services that you expect and deserve.

When you turn on the faucet, you expect clean tap water to come out. Our Water Quality employees make sure you have quality, clean water on demand.

Water Emergency Hotline 297-3334Water Line Maintenance employees make sure the 3,000-some miles of water pipeline underneath our city keep the water flowing to your home or business.

When you run the dishwater, take a bath or flush the toilet, you expect the used water to go away. Our Wastewater Line Maintenance employees make sure your used water travels through the 2,500 miles of sanitary sewer pipeline to one of Wastewater Quality’s four treatment plants. There, sewer water is properly treated and returned to the natural water ways.

When you set your Big Blue trash carts out on the curb each week, you expect them to be emptied. Our Solid Waste Management employees make sure your household is free of stinky trash and potential health risks. This division provides this public health service as well as other services that keep our city and your neighborhood clean. Like Solid Waste Management on Facebook.

When you need to request a new trash cart, report a water line break or pay your utilities bill, our Customer Service employees are at there to help. You can contact them at 405-297-2833 or at

The Administration and Engineering employees continually work to deliver cost-effective services, improve our operations and infrastructure and meet our customers’ expectations for quality, reliability and services.


City implements progressive outdoor watering conservation program

Today, City Council approved progressive water conservation measures for all Oklahoma City residential and commercial water customers. Stage 1, Mandatory Odd/Even Watering, has been in place since January 17, 2013 and remains in effect until further notice. More

Annual water consumer confidence report released

Oklahoma City’s 2014 Consumer Confidence Report is now environmentally friendly. You can read the report online, print a copy or download it. This annual report lets you know how Oklahoma City’s drinking water stacks up against stringent federal and state water standards and provides details about the source and quality of your water.

Use OKC's water wisely -

Check out these simple tips for using water wisely:


Department of Utilities
420 W. Main
Marsha Slaughter, Director
Bret Weingart, Assistant Director

Helpful numbers

Billing Inquiries
405 297-2833
Emergency Service 24/7
405 297-3334
Trash Collection
405 297-2833
Lake Recreation
405 297-2338