Every September, The City of Oklahoma City gives you the opportunity to change your participation in EMSA’s TotalCare program.
The opt-in/opt-out period is September 1-30.
Tenants that live in a property participating in the TotalCare ambulance program will not have to pay out-of-pocket expenses for emergency ambulance rides given by EMSA. The current charge for an emergency ambulance transport is at least $1,100.
Your apartment complex will not be responsible for any expenses other than the monthly cost of the program. EMSA will collect payment from residentsí insurance, Medicaid or Medicare, but not bill residents for co-payments, deductibles or other out-of-pocket charges.
Generally the ambulance ride has to end at a hospitalís emergency room to be considered an emergency transport. Tenants also pay no out-of-pocket costs for non-emergency transports, if thereís third-party coverage for any portion of the charges. A non-emergency transport is a medical transfer that does not terminate at a hospital emergency room.
The cost depends on the number of units on your property. We will take the number of units you have, both occupied and unoccupied, and divide it in half to reflect variances in occupancy. The resulting figure is rounded down to the lowest whole number.
For example, if there are 75 units on your property, 75 divided by half equals 37.5. This figure is rounded down to the lowest whole number, which is 37. Then, we multiply 37 by $3.65 (the monthly rate homeowners pay), which equals $135.05. Thatís what your monthly fee would be. Thatís equal to about $1.80 per unit, per month.
Your utility bill reflects the number of units on your property. If there is a discrepancy in the number of units, please call Utility Customer Service at (405) 297-2833.
Yes. If you chose to opt out City Ordinance No. 23765 requires you to notify your tenants of your decision and obtain a signed Medical Service Program Tenant Notification Form (notification form) from each of them. Itís imperative that renters know they are not covered by TotalCare while they are living in your complex.
For your convenience, the notification form is available here for download (PDF). You must keep these signed notification forms on file and make them available for inspection by the City of Oklahoma City upon request. DO NOT mail copies to the City or to EMSA.
Non-participating complexes should add the notification form to your standard leasing packet. Violation of this provision can result in a fine of up to $500, plus court costs and fees.
In short, to opt out an apartment owner/manger must do the following:
Yes, renters can purchase their own TotalCare membership from EMSA at approximately the same price Utility customers pay on an annual basis. EMSA has a TotalCare hotline, (405) 396-2888, and would be happy to mail them a brochure or provide information.
No. Benefits cover only those individuals who are permanent residents of the participating address. If your family lives at the apartment building along with your tenants, then you would be covered.
For more information about the TotalCare Ambulance program, call (405) 396-2888.
With the charge for emergency ambulance service now over $1,100, it is easy to see that the TotalCare program is a good deal for you and your tenants.
For information about: TotalCare Program call: