The Support Services Division is under the direction of Deputy Chief Cecil Clay.  Support Services consists of Public Information, Graphics, Facilities Maintenance, Fleet Maintenance, Fire Dispatch, Fire Management Information Systems (FMIS) and Human Resources - hiring through retirement. He is assisted by Chief Brian Stanaland, who supervises Fire Dispatch, FMIS and Human Resources, and Chief Mike Fonzi who assists with Fleet Maintenance.

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Graphics: OCFD graphics personnel provide custom graphics and serve as photographers and video operators at emergency incidents and other departmental functions.

Dispatch: The mission of the Oklahoma City Fire Dispatch is to provide citizens and visitors to Oklahoma City, prompt, accurate dispatching of firefighting equipment, rescue equipment, medical equipment and personnel.

Facilities Maintenance: The Facilities Maintenance work section is under the direction of Major Shawn Bray. This work section is responsible for coordinating the general overall maintenance of 35 Fire Stations and 9 OCFD worksites. The responsibilities are: building maintenance and repairs, heating/air, plumbing, structural maintenance (roofs, foundations, etc.), furniture, bedding, overhead doors, pest control, etc.

Fleet Maintenance: The Fleet Maintenance work section is under the direction of Battalion Chief Mike Fonzi. This work section is responsible for determining specifications, ordering new fire apparatus, maintenance of all Fire Department vehicles and the ordering and maintenance of breathing apparatus equipment for firefighting.

The Public Information Officer is Chief Marc Woodard. The Public Information Officer has a number of media-related responsibilities, including writing all department news releases and public services announcements, responding to major incidents and acting as a contact and resource for the media. The PIO also serves as one of the department's spokespersons before neighborhood, civic, and other groups.

Fire Management Information Systems is under the direction of Major John Williams. Processing data is a vital part of Fire Department master planning. The Fire Department has entered a new era of data collection with computer terminals in each response unit as well as each fire facility. Major John Williams and Captain Jim Kruta work to ensure our department stays on the cutting edge of technology with new hardware and software applications.

Human Resources: In this day of constantly changing government regulations, rules and court decisions and challenges in the employment arena, it's important for any organization to manage its most valuable resource - people. Since the fire service is a people-intensive business, and the Oklahoma City Fire Department realizes the importance. OCFD’s Human Resource work section constantly updates the policies and procedures and keeps all employees informed of necessary changes. The Human Resources work section is also responsible for preparing payroll, formulating promotional exams, and assisting firefighters with their retirement process