2007 Citizen Survey
City of Oklahoma City
An impressive 84% of citizens responding to a citizen satisfaction survey conducted in June 2007 rated Oklahoma City as an excellent or good place to live and 77% thought Oklahoma City was moving in the right direction.
Two out of three citizens surveyed were very satisfied or satisfied with the overall quality of City services ranking it above the national average.
An overwhelming majority of those surveyed (79%) were satisfied with the overall quality of public safety with 89% satisfied with fire protection and 80% satisfied with ambulance service. Seventy-five percent of citizens were satisfied with the City's water and trash service.
Citizens also gave high scores on the City’s customer service. Seventy-six percent were satisfied with how City employees treated them.
ETC Institute of Olathe, Kansas conducted the survey in June-July 2007. The results were presented to City Council on August 14, 2007.